DLT Registration?

Distributed Ledger Technology (DLT)

Distributed ledger technology (DLT) is a digital system for keeping and managing the record of sender IDs and templates.

TRAI has introduced an advanced extension of the Blockchain – Distributed Ledger Technology (DLT) to prevent spam

 

Guidelines for Distributed Ledger Technology (DLT) for Enterprises

  • Enterprises need to register with the Operator’s DLT platform by submitting necessary business KYC documents.
  • Enterprises need to select a Registered Telemarketer (RTM) and permit them to perform functions on their behalf.
  • Enterprises need to acquire consent from consumers (mobile subscribers) through SMS, Web or Mobile App.
  • It is mandatory for any entity that intends to send a communication through messaging and voice gateway on the DLT platforms.
  • Telemarketers and end-users have to register on the DLT platforms separately.
Header (Sender ID) registration

Messages are classified into promotional, transactional, service explicit and service implicit which are registered and every header gets a unique Header ID that is shared across other DLT platforms seamlessly. All headers and templates on the platform should be registered.

 

Content Template Registration

Entities are required to register all their templates on the DLT system. Every template gets a unique Template ID that is shared across other DLT platforms uniformly.

 

Changes as per Regulations

Pre DLT Post DLT Remarks
SMS Price Increase No Yes From September 1st,2020 extra cost will be charged on every sms submission to the DLT Platform.
Customer Consent No Yes Verifiable digital records of all customer opt-ins are made available on the platform. Customers can also see all their consents on a single dashboard
Customer Preferences Yes Yes Consumers can also select specific day(s) and time band to block (or) receive. commercial communication in addition to type of category; viz only DND
Entity/Enterprise Registration No Yes Entity need to register with originating access provider (OAP) on the platform
Telemarketer Registration Yes Yes Telemarketer should now register with originating access provider (OAP) and no longer with TRAI
Sender Id Registration No Yes Entity should register all its SMS Sender Ids and Voice CLIs on the platform
Type of Messages Transactional Transactional Every template should be registered under one of these classifications: Promotional, Transactional or Service (Implicit or Explicit)
Promotional Promotional  
Govt Service (Inferred Consent) Government messages are classified under Service category
  Service (Explicit Consent)  
Scrubbing Yes (only DND Check for Promotional SMS) Yes (Promotional & Service Explicit) Messages will be scrubbed against multiple parameters like Consent, Preference, Header, Template; and not just DND list
Complaint Management Yes Yes Telecom operators will now be responsible for complaint resolution
Interoperability between telecom Service Providers No Yes Registration details of Entity, Telemarketer, Header, Template will be shared across the network to ensure seamless view
100% Traceability No Yes Everything is recorded and shared on the network using Blockchain technology.

On boarding Process

Pre DLT
Basis the Sales team request account creation done with complete KYC Documents on Internal Portal.
1. Telemarketers – No direct senders
2. Direct Enterprise Clients.
Customers Send Sender ID/Templates (Voice/SMS) for whitlisting. No Uniqueness in allocation of Sender Ids.
Type of Messages :
Transactional
Promotional
Govt
Post DLT
All Entity /Senders & Telemarketers need to register with originating access provider (OAP) on their DLT platform .
Entity should register all its SMS Headers and Voice CLIs on the platform . Uniqueness check is enabled.
Entity should register all its templates (Customer consent & content) on the platform.
Type of Messages :
Transactional
Promotional
Service (Inferred Consent)
Service (Explicit Consent)
Note: All request will be received at Operator and post KYC request will be approved on DLT.
For any further queries kindly contact at kyc@bulksms.services